You can reach us through email at care@solnlabs.com or WhatsApp at +1-208-840-5649. We aim to respond to all enquiries within 48 hours.

Australia: Buy-once or initial subscription orders typically arrive within 4–5 business days via tracked courier. Once subscribed, orders automatically process every 30 days.

Germany: Buy-once or initial subscription orders typically arrive within 3–4 business days via tracked courier. Once subscribed, orders automatically process every 30 days.

United States: Buy-once or initial subscription orders typically arrive within 6–7 business days via tracked courier. Once subscribed, orders automatically process every 30 days.

We offer complimentary shipping and returns for all orders in the Germany, Australia and the United States.

First-time orders typically ship within 48 hours. And if you choose to subscribe, your monthly vial will automatically ship every 30 days from the date of your original sign-up.

Once your order is dispatched, we'll provide a tracking link via email. If you misplace this email, the tracking link can also be accessed on your Account Page. If there are no immediate updates on the tracking page, rest assured your shipment is in transit — updates may just take a while to display.

Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Paypal and Afterpay.

Soln. does not keep full credit card details. We only store PCI-compliant data like card type, last four digits, and expiry date. For PayPal users, we keep your PayPal email. If you enter credit card details on our site or use Apple Pay or Google Pay, Shopify securely stores and tokenized payment information. We prioritise customer security and privacy, using a highly secure, Level 1 PCI compliant payment system. For more information, refer to our Privacy Policy.

To reset your password, click here. Ensure your subscription email is correct and you're receiving Soln. emails. If login issues persist, you may have subscribed via Google/Apple and need to create a password. Need further assistance? Don't hesitate to contact us!

Your monthly subscription fee is charged using your saved payment method every 28-30 days, unless cancelled. You can check your next shipment date in your Account.

To update your shipping address:

1. Log into your Account

2. Click the dropdown next to "Address and Payment"

3. Click "Edit" next to shipping address

4. Enter the name, street address, city, state, and zip

5. Click the button that says "Update"

To update your billing details:

1. Log into your Account Page

2. Click "Edit" next to billing details

3. Select the payment method that you'd like to use

4. Click on the button that says "Save"

No, you have the option to choose between a buy-once purchase or a subscription. Given that the benefits of Daily Vitals™ are cumulative over time, we highly recommend subscribing, and to incentivize this, we provide a 10% discount on monthly subscriptions and other additional benefits.

• Shake the vial vigorously before use
• Spray 2 pumps under the tongue
• Hold for 60/120 seconds before swallowing 

Additionally, we suggest adhering to certain lifestyle principles to enhance the effectiveness of Daily Vitals:

• The formula is most effective when taken in the morning, ideally 15 minutes prior or after a meal.
• Exercise often.
• Drink at least 3 litres of water a day.
• Eat whole, fresh foods.
• Wash your face every night, and use sunscreen.
• Minimise alcohol intake where possible.
• The benefits of Daily Vitals will compound with time and don’t get discouraged because you can’t notice a difference, just give it a while - your body is working on those changes behind the scenes.

Yes, it is vegan-friendly! 

Store in a cool, dry place away from sunlight or ideally in a refrigerator. Use within 45 days of opening. 

No. Daily Vitals is formulated without dairy, gluten, nuts, or sugar.

Yes, it is soy-free.

Yes. It is formulated with Non-GMO ingredients. 

The colour of the Daily Vitals liquid formula may vary due to the origin of the ingredients and the growing season of certain plants. Regardless, the formula's quality and consistency are maintained. If you observe a colour gradient in the vial from lack of agitation, just give it a shake to re-activate before use.

Long-term health of your cognitive, mood and immune functions are the key focus! The effects may not always be apparent, but what matters most is the internal activity. Immediate benefits start with water-soluble nutrients like Vitamin C and B12, aiding your cells and blood, while the impact of fat-soluble nutrients such as Vitamin D and CoQ10 may take longer. Typically, it's a 3-4 month journey for your body to achieve a fresh equilibrium.

We recommend taking no more than 2 mL of Daily Vitals liquid multivitamin spray at a time to allow for more complete absorption in the mouth. However, it's not uncommon for some customers to increase their dosage slightly during periods of decreased immunity, such as the winter season, which is also acceptable.

The expiration date of your Daily Vitals vial can be located beneath the barcode at the bottom of its box. For optimal nutrient bioavailability, we recommend you consume the entire vial within 45 days of opening. 

Note: The expiration date is formatted as Day/Month/Year.